Privacy Policy

Last Updated: October 23, 2026

Introduction

High Ground Consulting, LLC, doing business as Parallax AZ (“we,” “our,” or “us”), values your privacy. This policy describes our handling of personal information collected through our website, inspection requests, communications, and home inspection services.

Parallax AZ is based in Anthem, Arizona, and provides home inspection services in surrounding communities. This policy applies when you contact us, request an inspection or quote, schedule a service, or use our online forms.

Information We Collect

Information you provide may include:

  • Your name, email address, and telephone number
  • The address and details of the property to be inspected
  • Your requested service, scheduling preferences, and inquiry details
  • Information needed to prepare inspection reports and communicate with you
  • Billing information submitted through our service providers
  • Your SMS consent choices and records of when and how you opted in or out

We may also automatically collect technical data such as:

  • IP address
  • Browser and device type
  • Pages visited
  • Website activity data

How We Use Your Information

We use collected information to:

  • Answer questions and respond to quote requests
  • Coordinate inspections and communicate scheduling changes
  • Prepare and deliver inspection reports
  • Process payments and maintain service records
  • Send appointment reminders and inspection-related notifications when you have opted in to SMS
  • Send promotional messages only with separate marketing consent
  • Maintain website functionality, understand usage, and improve our services
  • Keep consent records and address legal or operational requirements

Cookies and Tracking Technologies

Our website may use cookies and tracking tools, including:

  • Google Analytics
  • Meta Pixel (Facebook Pixel)
  • Call tracking software

These tools help us understand visitor behavior, measure advertising performance, and improve user experience. You can disable cookies through your browser settings if preferred.

Third-Party Services

We may use service providers for website hosting, customer records, appointment scheduling, payment processing, inspection reporting, email, and SMS delivery.

These services may include Spectora for inspection scheduling, billing, client information, and report delivery. Information necessary to fulfill your request may be processed through these platforms. When you visit a third-party website or portal, its own privacy policy may also apply.

SMS & Email Communications

By submitting your contact information, you consent to receive communications related to your inquiry or project. You may receive:

  • Appointment reminders
  • Estimate follow-ups
  • Project updates
  • Limited promotional offers

You can unsubscribe from marketing emails at any time using the unsubscribe link in the email.

To opt out of SMS messages, reply STOP at any time. Message and data rates may apply.

Data Sharing & Protection

We do not sell or rent your personal information. We may share information only when necessary to provide services, operate our website, or comply with legal obligations.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors for support services, such as customer service, is permitted.

As an Arizona-based business, we comply with applicable U.S. and Arizona privacy standards.

Your Privacy Rights

You have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

To submit a privacy request, please contact us using the information below. We may verify your identity before processing your request.

Data Security

We take reasonable administrative and technical steps to protect personal information against unauthorized access, loss, or misuse. Access should be limited to people and service providers who need the information to fulfill their responsibilities.

No electronic transmission or storage method can be guaranteed to be completely secure. We retain information for as long as reasonably needed for the purposes described in this policy, including service records and applicable legal obligations.

Children’s Privacy

Our services and SMS program are intended for adults age 18 or older. We do not knowingly collect personal information from children under 18. Contact us if you believe a child has provided information so we can address its removal.

Changes to This Policy

We may revise this policy as our services or information practices change. The current version will appear on this page with an updated revision date.

Contact Information

High Ground Consulting, LLC, doing business as Parallax AZ