Terms & Services

Effective Date: October 23, 2026

These Terms & Services apply to the website, inspection requests, and communications provided by High Ground Consulting, LLC, doing business as Parallax AZ (“Parallax AZ,” “we,” “us,” or “our”).

By using our website, you agree to these terms. Inspection services are also subject to a separate written inspection agreement. Agreeing to these terms or submitting a request does not automatically enroll you in SMS communications.

1. Company Information

High Ground Consulting, LLC, doing business as Parallax AZ

Parallax AZ serves Anthem and surrounding Arizona communities. The address above is a mailing address; inspection appointments take place at the property being inspected.

2. Scope of Services

Parallax AZ provides residential inspection services, which may include:

Availability and the specific services included in your appointment will be confirmed in your written inspection agreement. Website descriptions do not add services to that agreement.

3. Estimates & Pricing

Inspection fees depend on the property and services requested. Your quoted price and any applicable additional fees will be disclosed before you authorize the work.

Changes to the property details or requested services may require an updated quote. We will obtain your approval before performing additional work that changes the agreed price.

4. Payment Terms

Payment amounts, accepted payment methods, and payment deadlines will be provided during booking or in your inspection agreement.

Any deposit requirement or condition affecting report release must be disclosed in advance. These website terms do not establish a separate deposit amount or payment schedule.

5. Changes to Requested Services

Contact us if you need to change your property information or inspection services.

Changes are subject to availability and may affect the appointment length or price. Any revised scope and fees will be confirmed before the additional services are performed.

6. Inspection Scheduling & Delays

Submitting an inspection request does not guarantee a particular date or time. We will confirm appointment availability and scheduling details.

Weather, unsafe conditions, access restrictions, or equipment issues may require rescheduling or limit portions of the inspection. We will communicate any material changes to your appointment.

7. Property Access & Authorization

You are responsible for arranging authorized access to the property and coordinating with the owner, occupant, or real estate representative as needed.

Please provide accurate access instructions, gate codes, and relevant property information. Utilities should be available where needed for the agreed inspection. Restricted access or unavailable utilities may limit what can be evaluated.

8. Inspection Limitations

A home inspection evaluates accessible components and observable conditions within the agreed scope at the time of the visit.

An inspection cannot identify every concealed defect, predict future failures, or guarantee that a property is free of problems. Inaccessible areas and conditions that cannot be safely evaluated will be documented as appropriate.

Specialized testing and services are included only when expressly agreed in writing.

9. Inspection Technology

Drones, thermal imaging, moisture detection tools, photography, and digital reporting may be used when appropriate.

Their use depends on the inspection scope, weather, site conditions, safe access, and applicable operating restrictions. Thermal imaging and drone observations have limitations and do not guarantee detection of all defects or concealed conditions.

10. Inspection Reports & Warranties

Inspection reports describe observations made during the inspection and may recommend further evaluation by qualified specialists.

An inspection report is not a warranty, insurance policy, or guarantee of a property’s future condition. Report delivery expectations will be communicated during booking.

11. Liability & Service Agreements

The responsibilities of Parallax AZ and the client, along with any applicable limitations of liability, are addressed in the written inspection agreement, subject to applicable law.

If these website terms conflict with that agreement concerning inspection services, the written inspection agreement controls. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded.

12. Customer Responsibilities

Customers agree to:

Do not rely on an inspection report as a substitute for professional repair estimates or specialized evaluations outside the inspection scope.

13. Cancellations & Refunds

Contact us as soon as possible if you need to cancel or reschedule.

Any cancellation deadline, rescheduling charge, or refund condition will be disclosed during booking or in your inspection agreement. These terms do not create an automatic non-refundable deposit or cancellation fee.

14. SMS Communications

By providing your phone number to High Ground Consulting, LLC, doing business as Parallax AZ, you consent to receive SMS communications related to your inquiry or project. These messages may include appointment confirmations, scheduling updates, project notifications, and occasional service-related follow-ups. Bless Tierra Hardscaping does not send unsolicited promotional messages without consent.

15. Questions & Dispute Resolution

If you have a concern about an appointment, report, or communication, contact us so we can review it and work toward a resolution.

Any additional dispute procedures for inspection services will be stated in the written inspection agreement, subject to applicable law.

16. Intellectual Property & Website Use

Website text, branding, graphics, and other original materials are owned by Parallax AZ or used with permission. Reproduction or commercial reuse requires authorization unless otherwise permitted by law.

You may use the website to learn about our services and submit legitimate requests. You may not attempt unauthorized access, interfere with website operation, or submit fraudulent information.

Use and distribution of inspection reports are governed by the written inspection agreement.

17. Governing Law & Updates

These Terms & Services are governed by the laws of the State of Arizona and applicable federal law.

We may revise these terms as our website or services change. Updated terms will be posted on this page with a revised effective date. Changes do not retroactively modify an existing signed inspection agreement or expand your SMS consent.

For questions about these Terms & Services, contact:

High Ground Consulting, LLC, doing business as Parallax AZ